FAQS

HOW DO I REGISTER?

To register go to the sign up icon placed at the top right at the page and fill in the registration form to create your Toshi Chauhan Account.

DO I HAVE TO DISCLOSE MY E-MAIL ID AND MOBILE NUMBER TO REGISTER?

Email ID and Mobile numbers are mandatory as we will send you regular updates about your orders.

IS IT POSSIBLE TO MAKE CUSTOM FIT GARMENT?

For making custom fit garment you have to contact us on 832 998 6832 or email us at toshichauhandesigns@gmail.com.

CAN I CANCEL AN ORDER?

If you have placed an order with us and you want to cancel it, Inform us within 24 hours of the order placed after which no order can be cancelled.

CAN I CHANGE SHIPPING ADDRESS OF THE ORDER?

Yes, You can go to My Account to change the shipping address or notify us over the mail/call, However the address can not be changed once the order has been dispatched.

HOW DO I RETURN A PRODUCT?

You can Return the Product at the Time of delivery Only. Please check or try the product while the courier person is at your doorstep, If you want to return the product Please return it immediately afterwards no returns can be made. Our Products are Non-Returnable,Non-Exchangeable and Non-refundable. 

WHAT IF I AM NOT AVAILABLE WHEN YOU DELIVER THE PRODUCT?

If you are not available at the time of delivery of the product, Our courier company will take it back and they will contact you for further steps.

Contact

Email us at: toshichauhandesigns@gmail.com

Call us at: 832 998 6832

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